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Published: Jul 25, 2025

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How to get a medical letter online for travel cancellation?

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Written by Bianca Deng

Medically Reviewed by Klarity Editorial Team

Published: Jul 25, 2025

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If you’re looking for information on how to get a medical letter online for travel cancellation, you’re in the right place. Airline or travel insurance policies in the U.S. can be confusing, especially when unexpected health issues affect your trip. 

In this guide, you’ll learn when you may qualify for a medical letter, how to get one online, and what information it needs to include to support your refund or fee waiver request.

Ready to simplify the process? Connect with a licensed provider today.

Need a medical letter for travel, ESA, or legal use?

Licensed providers on Klarity may issue letters when medically appropriate, based on your needs and the outcome of an online evaluation.

When to get a medical letter online for travel cancellation

Most U.S. airlines and travel insurers accept the following medical reasons for cancellation:

  • Serious illness or injury

Examples include bacterial pneumonia that needs intravenous (IV) antibiotics, sepsis, fractures, or other serious conditions that make travel unsafe.

  • Death of a family member or travel companion

Policies usually allow cancellations if a close relative or travel partner passes away before the trip.

  • Medical emergency of a non-traveling family member

If you need to stay home to care for a sick or injured family member, this may be covered.

  • Pregnancy complications

Conditions like preeclampsia, preterm labor, or gestational hypertension may qualify. Many airlines also restrict travel after 36 weeks or require a doctor’s clearance.

  • Required quarantine or isolation

If you’re required to isolate due to a public health order, such as a positive COVID-19 test, a doctor’s note should clearly include the dates and reason for quarantine.

  • Traffic accident before departure

A documented car accident that prevents you from reaching the airport may also be accepted.

Can you get a doctor’s note online for travel cancellation?

Yes. A licensed telehealth provider can issue a doctor’s note for travel cancellation or a medical letter for flight cancellation. As long as the letter meets airline or insurance guidelines, including proper format, details, and provider signature, it’s typically accepted for cancellation claims.

How to get a medical letter online for travel cancellation

Here’s how to request your travel cancellation note through telehealth:

  1. Choose a telehealth provider

Make sure the provider is licensed in your state and offers doctor’s notes for travel or flight cancellations. Options include Klarity Health, Doctor On Demand, MyDrsNote, Teladoc, and Amwell.

  1. Book an appointment quickly

Try to schedule your consultation as soon as you know you need to cancel. Many airlines and insurers require documentation within 72 hours.

  1. Get ready for the appointment

Prepare your full name, travel dates, symptoms, and any relevant test results or medical records.

  1. Attend a short video or phone visit

The appointment usually takes 10 to 20 minutes. The provider will assess your condition and determine whether travel is medically appropriate.

  1. Receive your doctor’s note

If approved, your medical letter for flight cancellation will be delivered via secure email or platform, often within a few hours.

Looking for a medical clearance letter online?

Klarity makes it easy to connect with a provider who can issue medical documentation if clinically appropriate.

Therapists Prescribe Medication

What should the medical letter for travel cancellation include?

To ensure your doctor’s note for travel cancellation is accepted, it must include:

  • Your full legal name, date of birth, and date of evaluation
  • A brief but clear medical reason, such as an acute sinus infection or post-surgery recovery
  • A statement saying you’re medically unfit to travel
  • Signature and license number of the medical doctor (MD) or doctor of osteopathic medicine (DO)
  • Provider contact information
  • Official letterhead or secure digital format

Top telehealth providers to get a medical letter online for travel cancellation

PlatformAvailabilityPriceTurnaround timeBest for
KlarityHealthSame-day appointmentsFrom about $51 (cash/insurance)Within hoursFast, affordable notes for travel
Doctor On Demand24/7 access$0 to $99(varies byinsurance)DuringconsultInsurance-friendly, always available
MyDrsNoteScheduledvideo callsAbout $89 flat feeAround 4hoursTravel-focused note service
TeladocHealth24/7nationwidePlan-based or per visitSame dayBroadNetwork,health planintegration
Amwell24/7 in allstatesVaries byinsuranceTypicallysame dayTrustedplatform withwide access

Which platform is best for getting a doctor’s note for travel cancellation?

  • Choose Klarity Health for fast, affordable, and travel-focused care.
  • Choose Doctor On Demand if you want 24/7 access with insurance support.
  • Choose MyDrsNote if you want a simple, fixed-price service for travel notes.
  • Choose Teladoc for wide provider access and plan-based integration.
  • Choose Amwell if you want a trusted brand with nationwide insurance compatibility.

What to prepare before your telehealth visit for a travel cancellation letter 

To avoid delays, be sure to have:

  • Your full name and birth date
  • Your travel dates and destination
  • A summary of your symptoms or health condition
  • Any test results or medical documents
  • Insurance information or payment method

Key takeaway

Getting a valid medical letter for flight cancellation or doctor’s note for travel cancellation is easier than you might think. With trusted U.S. telehealth services, you can often get a signed note the same day. Just make sure your letter includes all the required details and is submitted to your airline or insurance provider promptly.

Need a medical letter for travel cancellation today?

Explore a doctor’s note with a licensed provider. Klarity Health offers fast online evaluations without requiring insurance. You’ll typically receive your doctor’s note for travel cancellation within hours. Whether you’re canceling due to illness, injury, or another medical reason, Klarity Health can help you get the right documentation—quickly, safely, and securely.

FAQs

*Appointments are generally available within 24 hours. Free initial consultations are available only with select providers. Prescriptions, particularly for controlled substances, may require an in-person evaluation depending on the state of residence and current federal regulations.

The information provided in this article is for educational purposes only and should not be construed as medical advice. Always seek the guidance of a qualified healthcare professional with any questions or concerns you have regarding your health. Providers on Klarity Health are independent practitioners with clinical autonomy. Nothing in this article is intended to diagnose or treat any condition, including guaranteeing prescription medication of any kind or dosage.  

Not all providers on Klarity Health prescribe all medications, particularly medications that are controlled substances.

Related posts

Need a medical letter for travel, ESA, or legal use?

Licensed providers on Klarity may issue letters when medically appropriate, based on your needs and the outcome of an online evaluation.

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All professional services are provided by independent private practices via the Klarity technology platform. Klarity Health, Inc. does not provide medical services.

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All professional services are provided by independent private practices via the Klarity technology platform. Klarity Health, Inc. does not provide medical services.

PO Box 5098 Redwood City, CA 94063

100 Broadway Street, Redwood City CA, 94063

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