How to get a prescription online

Looking to get a prescription online? Thanks to telehealth, getting care, including a prescription if medically necessary, is easier than ever. In this guide, you’ll learn how to get a prescription online for common conditions, including short-term illnesses, chronic conditions, and wellness needs. We’ll walk you through the step-by-step process, highlight top telehealth platforms, and share what you need to prepare for before your appointment.

Start your journey today and take control of your telehealth care from home. Book an appointment for an online prescription today!

Need a prescription online?

Licensed providers on Klarity Health will assess your needs online and prescribe medications if it’s clinically appropriate.

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Common conditions that may be eligible for an online prescription

Telehealth providers can prescribe treatment for many non-emergency conditions, including:

• Acute conditions, such as UTIs, sinus infections, pink eye, colds, flu, mild acne, and skin issues.
  
• Chronic care, like birth control, thyroid conditions, diabetes, asthma, migraines, anxiety, depression, and ADHD (non-controlled).
  
• Lifestyle and wellness, including air loss, weight management (such as GLP-1 medications), sexual health (ED, birth control), skin care, and smoking cessation.

Telehealth also offers convenient and quick prescription refills, available whenever and wherever you need them. 

How to get a prescription online for common conditions

Here’s what to expect during the online prescription process:

1. Choose a trusted telehealth provider

Make sure the platform is licensed in your state and supports your condition.

2. Complete a secure intake form

Share your medical history, current medications, allergies, and pharmacy preferences.

3. Attend a virtual visit

Meet with a licensed provider via secure video or audio to discuss your symptoms.

4. Receive your prescription, if appropriate

If medically necessary, your prescription will be sent electronically to your preferred pharmacy.

5. Refill and follow-up

For ongoing care or management of chronic conditions, your provider may schedule follow-up appointments or laboratory tests.

Providers must be licensed in your state and review your  Prescription Drug Monitoring Program (PDMP) report before prescribing any controlled substances.

What should you prepare when getting a prescription online

To help your visit go smoothly, it’s recommended to have the following ready:

• Valid photo ID: Driver’s license, passport, or state-issued ID (may be verified on video).
• List of current medications: Include dosage and any allergies or chronic conditions.
• Insurance information: Many platforms accept major insurance plans, FSA, or HSA.
• Pharmacy details: Name, location, or choose a mail-order option.
• Recent test results: Especially for chronic or hormone-related conditions.

If you’re seeking a prescription for a controlled substance, be prepared to show ID during the visit, authorize PDMP access, and share recent labs or prior prescriptions.

Looking for a prescription online?

Klarity Health connects you with providers who assess your needs and may prescribe medication when clinically appropriate.

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Top 8 telehealth platforms for online prescriptions

1. Klarity Health

Klarity is a telehealth marketplace that connects adults with licensed providers for mental health, primary care, weight management, and more. Services are available via virtual visits, with some providers also offering in-person care. Messaging support is available, and many appointments can be scheduled within 24 hours.

• State coverage: All 50 states
• Conditions treated: Over 500 conditions—including ADHD, anxiety, depression, weight loss, insomnia, and chronic conditions
• Starting price: From $51 (pricing set by individual providers); visits covered by insurance can be as low as $0. 
• Appointment time: Many appointments available same-day or within 24 hours
• Insurance accepted: Yes—many providers accept insurance; superbills available for reimbursement
• Prescription options: New prescriptions and refills available; controlled substances may require an in-person evaluation, depending on state laws

2. Teladoc Health

• State coverage: Nationwide
• Conditions treated: Acute illnesses, chronic conditions, dermatology, mental health
• Starting price: Varies by service and insurance coverage
• Appointment time: Same-day, often within a few hours
• Insurance accepted: Yes—widely accepted
• Prescription options: Prescriptions for acute and chronic conditions; controlled substances are not available

Teladoc is one of the largest telemedicine platforms in the U.S., offering 24/7 access to care for general medical needs, chronic conditions, dermatology, and mental health through phone or video consultations.

3. PlushCare

PlushCare connects patients with board-certified physicians for primary care and mental health services. The platform accepts insurance and provides access to new prescriptions and medication refills.

1. State coverage: Nationwide
2. Conditions treated: Primary care, mental health
3. Starting price: Approximately $99 per visit
4. Appointment time: Same-day or next-day
5. Insurance accepted: Yes
6. Prescription options: New prescriptions and refills available

4. Doctor On Demand

Doctor On Demand offers virtual care for urgent medical needs and behavioral health, delivered by licensed physicians, psychologists, and psychiatrists.

• State coverage: Nationwide
• Conditions treated: Urgent care, behavioral health
• Starting price: $79–$299, depending on the type of service
• Appointment time: Typically same-day
• Insurance accepted: Yes
• Prescription options: Acute and chronic prescriptions available

5. Amwell

Amwell delivers online care for primary care, mental health, nutrition, and urgent care services. The platform supports insurance billing and provides access to prescriptions and refills.

• State coverage: Nationwide
• Conditions treated: Primary care, behavioral health, nutrition
• Starting price: From $99 per visit
• Appointment time: Same-day availability
• Insurance accepted: Yes
• Prescription options: New prescriptions and medication refills available

6. MDLive

MDLive specializes in chronic condition management and behavioral healthcare, offering same-day virtual appointments and prescription support. Insurance is accepted for many services.

• State coverage: Nationwide
• Conditions treated: Chronic care, behavioral health
• Starting price: Starting around $75 per visit
• Appointment time: Often available same day
• Insurance accepted: Yes
• Prescription options: Prescriptions and follow-up care, including medication refills

7. Sesame Care

Sesame Care offers transparent, cash-pay telehealth visits for primary care and mental health services. No subscription is required, and pricing is clearly listed upfront.

• State coverage: Available in select states
• Conditions treated: Primary care, mental health
• Starting price: Pay-per-visit (no monthly fee)
• Appointment time: Typically same-day
• Insurance accepted: Some providers accept insurance, but the platform primarily operates on a cash-pay model
• Prescription options: Standard prescriptions provided as appropriate

8. Hims & Hers

Hims & Hers is a direct-to-consumer telehealth and pharmacy platform offering care for hair loss, skin concerns, sexual health, mental health, and weight management. The service operates on a cash-pay or subscription model and includes access to both generic and branded medications.

• State coverage: Nationwide (50 states + Washington, D.C.)
• Conditions treated: Hair loss, acne, sexual health (e.g., ED, birth control), mental health, weight loss (including GLP‑1 medications)
• Starting price: $15–$40/month for base plans; oral weight-loss treatments from $69/month; Wegovy® bundles from $599/month; Ozempic® plans from $1,799/month
• Appointment time: Typically within a few days; includes ongoing messaging with providers
• Insurance accepted: No—cash-pay and subscription only
• Prescription options: ED medications, birth control, acne treatments, hair-loss prescriptions, and GLP‑1 drugs (oral and injectable)

Key takeaways

• Telehealth is ideal for treating many acute and chronic conditions.
• Most platforms offer a 5-step process: choose a platform, complete an intake, attend a consultation, receive a prescription (if medically necessary), and attend follow-up appointments as recommended by your provider.
• Controlled substances (Schedule II–V) can be prescribed via telehealth.
• State laws may vary, requiring specific steps before you can be prescribed medication online, such as obtaining a DEA registration, conducting PDMP checks, and verifying your identity.
• Preparing your documents in advance can ensure a faster and smoother experience.

Want to get a prescription without leaving home?

Get personalized care, fast, without the waiting room. With Klarity, you can:

• Book same-day or next-day appointments with licensed providers in your state
• Access care for 500+ conditions, including mental health, primary care, and more
• Use your insurance, FSA/HSA, or pay out-of-pocket starting at $51
• Get e-prescriptions sent directly to your local pharmacy when medically appropriate

Connect with an online provider for a prescription, if medically appropriate.

Telehealth Impact Stats

Key numbers at a glance.

• 500+ conditions treated
• Same-day appointments available
• Coverage across all 50 states

Real-World Success

Transforming patient experience.