Question 1

How much does it cost?

Accepted Answer

Costs on Klarity are determined by independent private practices, with prices varying by service type. Detailed pricing can be found on each provider's profile.
Please note, the cost of medications, lab work, or tests are separate and may be covered by insurance if you are insured.

Question 2

Who is Klarity for?

Accepted Answer

Klarity is for all residents of the United States who are 18+ years old (it may be available to youths with parental consent in select states).
Hybrid (in-person and telehealth) services may be available in some states.
All professional services are provided by independent private practices via the Klarity platform. Klarity does not provide any direct medical services.

Question 3

What kind of specialties are offered?

Accepted Answer

Klarity offers access to trusted clinicians across more than 20 specialties, ranging from mental health to chronic diseases, available for both online and in-person consultations. We advise reviewing each provider's profile to understand their specific areas of expertise. Prior to your appointment, you'll gain access to a client portal, enabling direct communication with your provider.

*Hybrid (in-person and telehealth) services may be available in some states.
Independent private practices provide all professional services via the Klarity platform. Klarity does not provide any direct medical services.

Question 4

What states can I book an appointment?

Accepted Answer

Appointments can be booked nationwide on Klarity. To find out if a provider is available in your state, visit our booking page. If available appointments are listed for the next 2 weeks, we advise booking promptly to ensure your visit. If no appointments are available, you'll have the option to join a waitlist for your area. Joining the waitlist ensures you'll be notified as soon as an appointment becomes available with an independent private practice in your state.

*Hybrid (in-person and telehealth) services may be available in some states.
All professional services are provided by independent private practices via the Klarity platform. Klarity does not provide any direct medical services.

Question 5

What kind of specialties are offered?

Accepted Answer

Klarity offers access to trusted clinicians across more than 20 specialties, ranging from mental health to chronic diseases, available for both online and in-person consultations. We advise reviewing each provider's profile to understand their specific areas of expertise. Prior to your appointment, you'll gain access to a client portal, enabling direct communication with your provider.

Hybrid (in-person and telehealth) services may be available in some states. Independent private practices provide all professional services via the Klarity platform. Klarity does not provide any direct medical services.

Question 6

How does booking care through the Klarity marketplace work?

Accepted Answer

Klarity is a healthcare platform that connects you with independent licensed medical professionals for various healthcare reasons. You can book an online or in-person visit easily and quickly.
To get connected with a healthcare provider:
Start by searching for telehealth or in-person appointments by specialty or condition.
Select a provider whose price and availability work for you. Pay for your visit.
Before your appointment, please complete all medical and consent forms.
If your appointment is telehealth, join the secure video visit by clicking on the link sent to you via email. If you selected an in-person visit, you will need to find transportation to their office at the scheduled time.
If you're prescribed medication, you can select your preferred and trusted local pharmacy for pick up.
However, we understand that telehealth is not a one-size-fits-all solution, and there may be some limitations that are encountered along the way. It's best to speak with a clinician about your goals. If it's discovered at any point that a provider is not a perfect match for your needs, please reach out to our customer support team patientsupport@helloklarity.com, and we would be glad to provide you with further assistance.

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