HSA & FSA accepted; best-value for top quality care
Same-day mental health, weight loss, and primary care appointments available
Accept major insurances and cash-pay
Wondering how soon you can refill your medication in the U.S.? This guide explains refill timelines for non-controlled and controlled medications, how travel or emergency exceptions work, how to calculate your refill window, and what to do if your request is denied.
Looking to refill a prescription online? Book a visit with a healthcare provider on Klarity Health for fast, reliable care.
Need a refill for your prescription?
Providers on Klarity can review your treatment plan and may approve a refill if it meets clinical guidelines.
How early can I refill a prescription?
Refill eligibility depends on medication type, insurance policy, and state or federal regulations. Here’s a quick breakdown:
- Non-controlled medications: Typically refillable about 7 days early on a 30-day supply
- Schedule III/IV controlled substances: May be refilled up to 5 times within 6 months of the original prescription. While some insurers allow refills about 2 days early, this is a payer policy, not a federal law.
- Schedule II medications (Adderall, oxycodone): Can’t be refilled. Providers must issue a new prescription, sometimes with a future fill date.
How early can I refill non‑controlled medications?
Most pharmacies and insurance plans allow refills after 75% of your supply is used. For a 30-day prescription, that’s around day 23.
If you use a mail-order pharmacy, early refill requests may be accepted for shipping reasons, but medications are typically dispensed only once you’re eligible.
Frequent early refills may raise concerns about stockpiling, triggering insurance reviews that may delay or deny future requests.
How early can I refill controlled substances?
Controlled medication refill rules vary by schedule:
- Schedule II medications (methylphenidate, oxycodone): No refills are permitted under federal law. Providers may issue up to 3 prescriptions at once with future fill dates, when medically necessary and legally compliant.
- Schedule III/IV medications: Federal law allows up to 5 refills within 6 months. While some insurers apply a 28-day rule (refill eligible about 2 days early), this isn’t a federal requirement.
Repeated early refill attempts, especially for controlled medications, can trigger red flags for misuse or diversion. Pharmacists may decline the refill or contact the provider for verification.
How early can I refill during travel or emergency overrides?
Travel (vacation override)
If you’re traveling and will run out of medication while away, ask your pharmacy to request a vacation override from your insurer. Many plans allow 1 early refill per prescription per year, especially for chronic medications. You’ll need to provide dates and possibly destinations. Be sure to plan ahead. Request at least 1 to 2 weeks before departure.
Emergency refill
Under state law, many pharmacists may dispense an emergency supply, often limited to 72 hours’ worth, of non-controlled medications when the prescriber can’t be reached. Most states prohibit emergency dispensing of controlled substances.
How to refill a prescription
- Check your supply: Confirm how many days remain (and if refills remain).
- Determine eligibility date: Based on the remaining supply
- Request a refill: Use your pharmacy’s website or app, call, or request in person.
- Allow processing time: Pharmacies typically take up to 72 hours to process refill requests. Plan ahead to avoid gaps.
Can I refill a prescription online?
Yes, many major pharmacy chains and mail-order services offer online refill requests and prescription transfers. However:
- Controlled substances may require additional steps, such as in-person pickup or documentation, depending on your state and provider.
- Mail-order refills can be ordered in advance, but they may be held until the refill eligibility date.
- Always account for shipping time and pharmacy processing delays, especially if traveling or nearing the end of your supply.
Top telehealth platforms for prescription refills
| Platform | Non‑controlled medications | Controlled substances (Schedule III/IV) | Insurance accepted | Notes/cost |
| Klarity Health | ✅ Yes — refills available if medically necessary | ✅ Case-by-case prescribing by licensed independent practitioners | ✅ Accepts major insurance & cash | Appointment starts at about $59 to $149; accepts insurance and offers refill-only visits with fast booking |
| Doctor On Demand | ✅ Yes — common refills supported | ❌ Generally not available | ✅ Many major insurers accepted | About $49 to $99 per visit; primarily non-controlled meds |
| PlushCare | ✅ Yes — non-controlled refills | ❌ Rare or restricted | ✅ Broad insurance acceptance | About $79 per visit; chronic care and non-controlled refills |
| Sesame Care | ✅ Yes — limited scope | ❌ Not supported | ❌ Cash-only | Budget pricing (about $35); low-cost urgent care and follow-up visits |
| Amwell | ✅ Yes — depending on state laws | ⚠️ Rare or state‑dependent | ✅ Wide insurance network accepted | About $90 to $120 per visit, depending on location and provider |
| Teladoc Health | ✅ Yes — non-controlled only | ❌ Usually excluded | ✅ Insurance is widely accepted | About $70 to $100 per visit; limited controlled substance support |
| Ro (Roman) | ✅ Yes — for general and specialty care | ⚠️ Only in limited cases (ADHD, weight loss drugs) | ⚠️ May require out-of-pocket payment | Higher cost (about $150 to $200 per consult); limited support for controlled medications |
What if my refill request is denied?
Refill denials can happen for a few reasons:
- Your request was submitted too early.
- The prescription has no refills remaining.
- The medication dose or frequency was changed (a new Rx may be required).
- Insurer policies require prior authorization.
What to do next:
- Confirm your supply and eligibility.
- Ask your pharmacist if paying out of pocket is an option.
- Have your provider submit a quantity-limit exception or appeal.
- Need help? Book a visit with Klarity Health for fast, expert support in resolving refill issues.
Key takeaways
- Non-controlled prescriptions are typically eligible for a refill about 7 days early.
- Schedule III/IV controlled medications can be refilled within 6 months and sometimes 2 days early, depending on insurer policy.
- Schedule II medications require a new prescription each time. Refills aren’t allowed.
- Travel and emergency overrides may allow short-term exceptions, but controlled substances are usually excluded.
- Tracking refill timing and insurer rules can help avoid denials or delays.
- Klarity Health offers fast, compliant prescription refill visits online.
Book an appointment with Klarity Health
Need help with a prescription refill or navigating insurer restrictions? Licensed providers on Klarity Health offer refill-only appointments, insurance-friendly pricing, and same or next-day availability.Book a visit today and get your care back on track.
Ready to refill your medication?
Klarity Health connects you with experienced providers who can determine if continuing your prescription is medically appropriate.
FAQs
*Appointments are generally available within 24 hours. Free initial consultations are available only with select providers. Prescriptions, particularly for controlled substances, may require an in-person evaluation depending on the state of residence and current federal regulations.
The information provided in this article is for educational purposes only and should not be construed as medical advice. Controlled substances may not be appropriate for all patients and any mention of these medications is for educational purposes only, not for marketing or encouraging self-diagnosis. Always seek the guidance of a qualified healthcare professional with any questions or concerns you have regarding your health. Providers on Klarity Health are independent practitioners with clinical autonomy. Nothing in this article is intended to diagnose or treat any condition, including guaranteeing prescription medication of any kind or dosage. Not all providers on Klarity Health prescribe all medications, particularly medications that are controlled substances.
