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Published: Jul 26, 2025

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How to get a work-from-home accommodation letter from a doctor online

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Written by Bianca Deng

Medically Reviewed by Klarity Editorial Team

Published: Jul 26, 2025

How to get a work-from-home accommodation letter from a doctor online
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Some employees may need to work from home for medical reasons—whether it’s due to a chronic illness, a mental health condition, a compromised immune system, or a temporary injury. In these cases, a doctor’s letter can be essential when requesting remote work as a reasonable accommodation under the Americans with Disabilities Act (ADA).

Ready to start the process? Click through to Klarity Health, book your online visit, and get the professional documentation you need to support your remote work request.

Looking for a medical clearance letter online?

Klarity makes it easy to connect with a provider who can issue medical documentation if clinically appropriate.

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Who needs a work-from-home accommodation letter from a doctor online?

You may need a work-from-home accommodation letter from your doctor if:

  • You have a medical or mental health condition (including chronic but episodic ones like bipolar disorder or major depressive disorder) that substantially impacts one or more major life activities, like concentrating, breathing, immune response, or mobility.
  • You’re employed at a company with 15 or more staff (necessary to be covered by ADA), and the condition interferes with performing essential on-site job duties.
  • You’ve explored on-site accommodations, but remote work is the only effective or available option. 

Common conditions that may qualify you for a work-from-home letter include:

  • Anxiety or depression aggravated by the office environment
  • Autoimmune disorders or allergies worsened by physical presence
  • Chronic pain, fatigue syndromes, or mobility challenges
  • Temporary limitations from surgery or medical treatment

Under the ADA, it’s critical that your doctor explains how remote work will help you perform essential job duties and clearly document your medical limitations that are prompting the request.

Can you get a work‑from‑home accommodation letter from a doctor online?

If you need a letter, you may be wondering, “Can I get an online doctor’s note to work from home?” The answer is yes, especially with the rise of telehealth services. These platforms make it simple to obtain a valid work-from-home accommodation letter from a doctor quickly, securely, and in compliance with U.S. law.

Trusted telehealth services, such as Klarity Health, Doctor On Demand, and HandicapMD, offer appointments with licensed providers who can evaluate your condition during a real-time virtual consultation and write you a letter when appropriate. These platforms are HIPAA-compliant and staffed with board-certified clinicians.

How to get a work‑from‑home accommodation letter from a doctor online

  1. Choose a telehealth provider
    Select a platform licensed in your state (e.g., Klarity Health, Doctor On Demand, or HandicapMD). Confirm costs and whether your insurance is accepted.
  2. Book and attend a virtual appointment
    Be ready to discuss:
    • Your diagnosis or condition
    • How it limits major life activities or job performance
    • Why working from home is a necessary accommodation
  3. Request the letter
    If medically appropriate, your provider will create a letter that includes:
    • Their name, license, and credentials
    • Your diagnosis (or functional limitation)
    • How it affects your ability to work
    • A recommendation for remote work
    • Timeframe and a follow-up plan (if applicable)
  4. Review the letter
    Your doctor may provide you with a draft or a signed final version. Before submitting it, make sure it:
    • Is on official letterhead
    • Clearly specifies the accommodation
    • Is signed and dated
    • Includes the duration of how long you will need to work remotely 
  5. Submit the letter to your employer
    Send the letter to your employer’s human resource department with a brief note referencing the ADA. Such as:
    “I am requesting reasonable accommodation under the ADA due to a medical condition. Please see the attached documentation.”
  6. Participate in the process with your employer
    Your employer may follow up with questions or propose alternatives, such as a hybrid work arrangement. Be open to discussion and collaborative solutions.

Platforms for getting a work‑from‑home accommodation letter from a doctor online

ServiceTypical cost*SpeedProvider typesNote
Klarity HealthFrom $51same-day MDs, NPs licensed in-stateFocused on functional documentation and compliance
Doctor On Demand$0–$99 (with insurance)minutes to hoursMDs, NPsFastest turnarounds, widely used
HandicapMDvaries by plansame-dayMDsSpecializes in work-related accommodations
Local telehealth MD$75–$1501–3 daysMDs, NPsYou choose a provider; speed may vary

*Prices are approximate and may change depending on the provider or insurer.

What information should be included in a work‑from‑home accommodation letter from a doctor online?

A complete letter should include:

  • Your doctor’s credentials – name, license, specialty, and contact info
  • Patient information – name and date of birth
  • Your medical condition – diagnosis or functional limitations
  • Impact on work – how your condition affects job duties
  • The accommodation requested – remote work (full-time or part-time)
  • The duration – temporary or indefinite, with a review plan
  • Your doctor’s signature and date, on official letterhead

It can also be helpful to include the following, though it’s usually not required:

  • List the essential job functions you can still perform remotely
  • Explain why other accommodations (e.g., flexible hours) are not sufficient

Tips for getting a work‑from‑home accommodation letter from a doctor online

There are steps you can take before, during, and after your consultation with a telehealth provider to make the process go smoothly. Such as: 

  • Be honest and detailed with your provider about how your condition affects your job.
  • Know your role at work and identify your core vs. non-core tasks.
  • Ask the provider to use ADA-specific language, such as “reasonable accommodation under the ADA.”
  • Keep it private.  Under the ADA and GINA, your employer is required to maintain the confidentiality of your medical documentation.
  • Check employer policies, as some companies require specific forms.
  • Be flexible, your employer may suggest a hybrid model.
  • Follow up if the letter is temporary or a review of your condition and the accommodations is needed later on.

Getting a work-from-home letter has never been easier 

A clear and professionally written work-from-home accommodation letter from a doctor, especially one obtained via a telehealth platform, can significantly strengthen your case for remote work under ADA protections. The process is often easy and quick as long as you choose the right telehealth provider, are proactive, provide detailed information, and maintain open communication with your employer throughout the process.

Book your appointment to get a work‑from‑home accommodation letter from a doctor online

Get your work-from-home accommodation letter from the doctor quickly and securely through Klarity Health. Appointments are available within 24 hours, with pricing starting at $51 and coverage for most insurance, HSA, and FSA plans.*

Need a medical letter for travel, ESA, or legal use?

Licensed providers on Klarity may issue letters when medically appropriate, based on your needs and the outcome of an online evaluation.

FAQs about getting a work‑from‑home accommodation letter from a doctor online

*Appointments are generally available within 24 hours. Free initial consultations are available only with select providers. Prescriptions, particularly for controlled substances, may require an in-person evaluation depending on the state of residence and current federal regulations.

The information provided in this article is for educational purposes only and should not be construed as medical advice. Always seek the guidance of a qualified healthcare professional with any questions or concerns you have regarding your health. Providers on Klarity Health are independent practitioners with clinical autonomy. Nothing in this article is intended to diagnose or treat any condition, including guaranteeing prescription medication of any kind or dosage.  Not all providers on Klarity Health prescribe all medications, particularly medications that are controlled substances.

If you’re having a mental health crisis or experiencing a psychiatric emergency, it’s crucial to seek immediate help from a mental healthcare professional, such as a psychiatrist, psychologist, or therapist. You can also call your local emergency services, visit your nearest emergency room, or contact a crisis hotline, such as the National Suicide Prevention Lifeline, by calling or texting 988 or dialing the Lifeline’s previous phone number, 1-800-273-TALK (1-800-273-8255) in the U.S.

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All professional services are provided by independent private practices via the Klarity technology platform. Klarity Health, Inc. does not provide medical services.

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All professional services are provided by independent private practices via the Klarity technology platform. Klarity Health, Inc. does not provide medical services.

PO Box 5098 Redwood City, CA 94063

100 Broadway Street, Redwood City CA, 94063

If you’re having an emergency or in emotional distress, here are some resources for immediate help: Emergency: Call 911. National Suicide Prevention Lifeline: call or text 988. Crisis Text Line: Text HOME to 741741.
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