Question 1

What does Klarity Health do?

Accepted Answer

Klarity Health is a healthcare marketplace and telehalth platform that connects patients with healthcare providers. Patients can find online and/or in-person medical providers who specialize in providing affordable, accessible online and in-person care for a variety of needs, including weight management, counseling and therapy for mental health, primary care, and more.

Some providers on Klarity Health now accept most insurance plans, including major providers such as UnitedHealthcare, BlueCross BlueShield, Aetna, Humana, plus many others. You can now leverage your insurance benefits for potential coverage and reimbursement. FSA/HSA and self-pay are also accepted.

*Hybrid (in-person and telehealth) services may be available in some states

Question 2

How much is Klarity Health per month?

Accepted Answer

Klarity Health doesn’t require a monthly subscription. Instead, you pay a cost set by the provider for each visit. Providers set their rates and some offer free initial consultations and initial appointments for as low as $80. Note the cost of a visit doesn’t include medications.

Know that providers on Klarity Health are independent practitioners with clinical autonomy, a diagnosis, treatment, or prescription isn’t guaranteed.

Question 3

What states are providers on Klarity Health available in?

Accepted Answer

Providers on Klarity Health are available in all 50 states. Availability though depends on whether or not there are providers who practice in your state when you make your appointment. Some states may have limited coverage. Potential patients can join a waitlist to find out when service becomes available in certain states. See states where providers are available.

Question 4

How does Klarity Health work?

Accepted Answer

Klarity Health is a healthcare marketplace and telehealth platform that connects you with licensed online doctors or medical providers for virtual and/or in-person care. You can easily book visits by searching with providers based on specialty or condition in your state.

Choose a telehealth provider that fits your needs, complete the necessary forms, and join your secure telehealth video visit or attend your in-person appointment. If you’re prescribed medication due to medical necessity, you can select an online or local pharmacy for pickup or delivery.

If you need help or if a provider isn’t the right fit, the Klarity Patient Support team is here to help. Learn more about how Klarity Health works.

Question 5

Does Klarity Health prescribe medication?

Accepted Answer

Klarity Health doesn’t prescribe or provide medications. Providers on Klarity Health can prescribe medications during online or in-person appointments if they recommend medication as part of your treatment plan. Providers on Klarity Health are independent practitioners with clinical autonomy; a diagnosis, treatment, or prescription is not guaranteed. Some states require at least one in-person appointment before a provider can prescribe medications.

Question 6

What conditions do providers on Klarity Health cover?

Accepted Answer

Providers on Klarity Health offer treatment for a variety of conditions, including attention-deficit/hyperactivity disorder (ADHD), anxiety, depression, insomnia, obsessive-compulsive disorder (OCD), weight management, diabetes, primary care, and more. See a list of all conditions treated by providers on Klarity Health.

Question 7

Can I use flexible spending account (FSA) or health savings account (HSA) to pay providers on Klarity Health?

Accepted Answer

Yes. You can use your FSA and HSA balances or payment card to pay providers on Klarity Health. And the Klarity Patient Support team can help you with your claim.

Question 8

Can I use insurance on Klarity Health?

Accepted Answer

Insurance coverage available with select providers on Klarity. You may also choose to self-pay using a credit or debit card at the time of service. Your provider or the Klarity Health Patient Support team can give you a copy of your bill to submit to your insurance company for reimbursement. While some Klarity providers are considered out-of-network, you may still be eligible for insurance reimbursement, depending on your plan. Klarity’s Patient Support team can provide documentation to help with claims.

Question 9

Is Klarity legit?

Accepted Answer

Yes, Klarity Health is a legitimate company with excellent reviews through credible review sources:

Reviews.io: 1,281 reviews with a 5.0 rating
Trustpilot: 230 reviews with a 4.5 rating

Learn more at Klarity Health and see reviews on Trustpilot.

Klarity's trusted service is available in 40+ states, and Klarity has facilitated over 500,000 telehealth visits and is trusted by 50,000+ patients and 500+ medical specialists. Learn more from over 100 patient stories here.

Question 10

What pharmacies do I get my medications from for prescriptions prescribed by providers on Klarity?

Accepted Answer

Klarity Health does not dispense medications. Providers on Klarity Health work with you to arrange medication pickup at your preferred pharmacy or delivery to your address.

In the Klarity Select Weight Loss Program, Klarity partners with Strive Pharmacy, a compounding pharmacy. Strive Pharmacy ships GLP-1 medications to your address based on prescriptions from your chosen provider. You can contact Strive Pharmacy at:

GILBERT, AZ (Sterile & Non-Sterile)

1275 E Baseline Rd. Ste 104, Gilbert, AZ 85233
Phone: (480) 626-4366 / Fax: (480) 626-4365
info@strivepharmacy.com

SANDY, UT (Non-Sterile)

8928 S State St., Sandy, UT 84070
Phone: (801) 899-7505 / Fax: (801) 899-7506
utah@strivepharmacy.com

DENVER, CO (Non-Sterile) ST. LOUIS, MO* (Non-Sterile)

11405 E Briarwood Ave. Ste 300, Centennial, CO 80112
Phone: (303) 953-4533 / Fax: (303) 953-4538
colorado@strivepharmacy.com

SAN ANTONIO, TX (Sterile & Non-Sterile)

1077 Central Pkwy S Ste 800, San Antonio, TX 78232
Phone: (830) 816-5910 / Fax: (830) 816-5911
texas@strivepharmacy.com

LEESBURG, VA (Sterile & Non-Sterile)

36-C Catoctin Cir. SE, Leesburg, VA 20175
Phone: (703) 779-3301 / Fax: (703) 443-2283
virginia@strivepharmacy.com

SAN DIEGO, CA (Non-Sterile)

8950 Villa La Jolla Dr. Ste C225, La Jolla, CA 92037
Phone: (619) 270-8688 / Fax: (619) 270-8660
ca@strivepharmacy.com

LA VITA , CA (Non-Sterile)

11468 Sorrento Valley Rd. Ste C, San Diego, CA 92121
Phone: (858) 453-2500 / Fax: (858) 453-2501
lavita@strivepharmacy.com

TAMPA , FL (Sterile & Non-Sterile)

3906 Cragmont Dr., Tampa, FL 33619
Phone: (813) 644-7700 / Fax: (813) 644-7067
florida@strivepharmacy.com

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