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Published: Apr 11, 2026

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How to Start a Telehealth Narcolepsy Practice in Texas

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Written by Klarity Editorial Team

Published: Apr 11, 2026

How to Start a Telehealth Narcolepsy Practice in Texas
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If you’re a psychiatrist or PMHNP considering a telehealth practice focused on narcolepsy, you’re entering one of the most underserved niches in sleep medicine. Narcolepsy affects roughly 1 in 2,000 Americans—about 200,000 people—yet most wait 8-15 years for an accurate diagnosis. The specialists who treat it? Even rarer.

That scarcity creates real opportunity. But launching a telehealth narcolepsy practice isn’t just ‘hang a shingle and prescribe modafinil.’ You’re navigating multi-state licensing, controlled substance regulations that change by the month, the economics of acquiring ultra-niche patients, and the operational reality of managing a chronic condition where half your patients might oversleep their morning appointments.

This guide walks through what actually matters: the state-by-state licensing maze, the real costs of patient acquisition, how to handle no-shows when your patients have a disorder defined by uncontrollable sleep, and whether insurance panels or cash-pay makes sense when you’re treating a condition most PCPs have never diagnosed.

The Multi-State Licensing Reality

Here’s the first hard truth: to treat narcolepsy patients via telehealth, you need a license in every state where your patients are located—not where you’re sitting. Given how rare narcolepsy is, limiting yourself to one state means an extremely small patient pool. Most successful narcolepsy telehealth providers license in 3-6 states minimum.

For physicians, the Interstate Medical Licensure Compact (IMLC) is your friend. As of 2026, 37 states participate, allowing you to obtain multiple state licenses through one application. Texas, Florida, Illinois, and Pennsylvania are all members. The catch? California and New York—two of the largest markets—are not in the compact yet (New York has pending legislation, but it’s been ‘pending’ for years).

California’s medical board openly advises applying ‘at least six months’ before you need the license. That’s not hyperbole—California MD licensure routinely takes 4-6 months. If you’re IMLC-eligible in Texas or Florida, you can get licensed in 4-8 weeks once your initial compact application is approved.

For PMHNPs, it’s more complicated because scope of practice varies dramatically by state:

  • California (2026): Experienced NPs can now practice fully independently as ‘104 NPs’ under AB 890, no physician oversight required. This is brand new—the first cohort was certified in 2026.

  • Texas: Still requires a physician delegation agreement for prescribing. You cannot run a solo NP practice there—you need an MD partner on paper (who must also be Texas-licensed).

  • Florida: Allows NP independence only in primary care specialties (family, peds, internal medicine). Psychiatry isn’t covered, so PMHNPs treating narcolepsy still need physician supervision.

  • New York: Full practice authority after 3,600 hours (roughly 2 years full-time). No collaborative agreement needed. This makes NY one of the most NP-friendly states.

  • Pennsylvania: Still requires physician collaboration. Bills to change this have stalled repeatedly.

  • Illinois: Offers Full Practice Authority after 4,000 hours of practice plus 250 hours of continuing education. Once you get the FPA endorsement, you can practice independently.

The practical takeaway: if you’re an experienced PMHNP, prioritize states with independent practice authority (NY, IL post-FPA, CA post-104). If you’re early-career or in a restrictive state, you’ll need physician partnerships—which adds complexity but is doable through telehealth platforms that provide collaborating physicians.

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The Controlled Substance Prescribing Puzzle

Most narcolepsy treatment involves controlled substances: modafinil (Schedule IV), methylphenidate, amphetamines (Schedule II), and sodium oxybate/Xyrem (Schedule III with unique REMS requirements). This is where federal and state telehealth rules get messy.

Federal law normally requires an in-person exam before prescribing controlled substances via telehealth (the Ryan Haight Act). That requirement has been waived during COVID—and as of January 2026, HHS and DEA extended the waiver through December 31, 2026. You can initiate and continue controlled medication prescribing via telehealth without ever meeting the patient in person.

After 2026? Unknown. The DEA has proposed permanent rules but hasn’t finalized them. Plan for the possibility that you’ll need an in-person initial visit starting in 2027, or that the flexibility might be extended again. Stay subscribed to DEA updates.

State-level complications:

Florida allows tele-prescribing of Schedule II stimulants, but with a critical restriction: only for ‘psychiatric disorders.’ Narcolepsy is neurological, not psychiatric. An out-of-state provider using Florida’s special telehealth registration likely cannot prescribe stimulants for narcolepsy. Solution: get a full Florida license if you want to serve FL patients properly.

Most other states align with federal rules—if the federal waiver is in effect, you can prescribe. But you’ll need to:

  • Register with the DEA (get a separate DEA number for each state where you have practice authority)
  • Register with each state’s Prescription Drug Monitoring Program (PDMP)
  • Set up EPCS (Electronic Prescribing of Controlled Substances) through your EMR
  • Check the state PDMP before prescribing (required in NY, among others)

And for sodium oxybate (Xyrem/Xywav), you must enroll in Jazz Pharmaceuticals’ REMS program. The medication is only dispensed through their central pharmacy, so there’s extra paperwork and coordination—but it’s manageable once you’re in the system.

Cash-Pay vs Insurance: The Economics

Psychiatrists famously opt out of insurance more than any other specialty—only about 55% accept private insurance, versus 89% of other physicians. The reasons are the same in narcolepsy care: low reimbursement, heavy administrative burden, and enough demand to support cash pricing.

The insurance path:You join panels, credential with Aetna/BCBS/UnitedHealth (3-6 months per network), and accept their fee schedules. For a 30-minute follow-up, you might get $100-150. For an initial 60-minute evaluation, maybe $200-250. In exchange, you tap into a larger patient pool—people with insurance can find you in-network with minimal out-of-pocket costs.

Telehealth parity laws help here. New York, Illinois, and many other states mandate that insurers reimburse telehealth visits at the same rate as in-person. So your per-visit revenue is competitive.

The downsides:

  • Prior authorizations. Narcolepsy medications like Xyrem cost $10,000+ per month retail. Insurance always requires prior auth, sometimes multiple times per year. You or your staff will spend hours on this.
  • Claims denials and billing overhead. You need either a billing person or software that costs $200-500/month minimum.
  • Less control over your schedule and fees.

The cash-pay path:You set your rates—maybe $300-400 for initial consults, $150-200 for follow-ups. Patients pay directly, you provide a superbill they can submit for out-of-network reimbursement (if their plan allows it). Revenue is immediate, admin is minimal.

The downsides:

  • Smaller patient pool. Narcolepsy is rare. Narrowing further to patients who can afford $200+ visits makes your market tiny.
  • Medication coverage gets complicated. Patients can still use insurance for pharmacy benefits (pharmacies accept prescriptions from out-of-network doctors), but some plans might restrict coverage of controlled substances from non-network prescribers. You’ll need to help patients navigate this.

Hybrid approach:Many successful narcolepsy providers do selective contracting—join 2-3 major regional insurers that pay reasonably, stay out-of-network for low-paying plans. Or run cash-pay but provide detailed superbills and help patients understand their out-of-network benefits. This balances revenue with access.

One insider tip: if you’re joining insurance panels, start the credentialing process before you launch. It takes months, and you can’t bill retroactively once approved. Line up your first 3-6 months with cash-pay or platforms that handle billing while your insurance credentialing processes.

Patient Acquisition: What Actually Works (And What It Costs)

Here’s where most advice gets it wrong. You’ll read that acquiring patients costs ‘$30-50 with good SEO’ or ‘just list on Psychology Today for $30/month.’ Reality is messier.

The Real Cost of DIY Patient Acquisition

If you’re building from scratch—website, SEO, Google Ads, directory listings—expect to spend $3,000-5,000/month for 6-12 months before you see meaningful patient flow. Let’s break that down:

SEO: Ranking for ‘narcolepsy doctor [state]’ or ‘narcolepsy telehealth’ takes time. You need a solid website ($2,000-5,000 to build), regular blog content (10-20 hours/month or $500-1,500 outsourced), and technical SEO work. Best case, you start seeing organic traffic in 6-8 months. Until then, you’re investing with zero return.

Google Ads: Mental health keywords run $15-40+ per click. Narcolepsy-specific searches have less competition, but you’re still paying $5-15 per click easily. If your conversion rate is 5% (generous), you need 20 clicks to get one booked appointment. That’s $100-300 per booking in ad spend alone—not counting the time to build landing pages, write ad copy, and optimize campaigns. And many of those clicks won’t even be qualified (people searching out of curiosity, medical students, patients outside your licensed states).

Directory Listings: Psychology Today charges ~$30/month. You might get 5-15 inquiries per month in a competitive urban market. But ‘inquiries’ aren’t appointments—you need to respond quickly, do phone screens, and maybe half actually book. So maybe 2-7 actual bookings per month from a $30 listing. That’s decent ROI if you’re responsive and converting well. But it’s not instant, and in smaller markets you might get 1-2 inquiries total.

The total picture: Acquiring a qualified psychiatric patient through DIY marketing typically costs $200-500+ when you factor in all costs—ad spend, agency/consultant fees if you hire help, staff time to qualify leads, no-show rates from cold leads, and the months of investment before SEO generates results.

Most solo providers don’t have the expertise, budget, or patience for this upfront gamble.

The Platform Alternative

This is where platforms like Klarity Health offer a different model: pay-per-appointment, but qualified and infrastructure-included.

Instead of gambling $5,000/month on marketing with uncertain results, you pay a standard fee per new patient booking. The patient is pre-qualified (matched to your specialty and availability), already familiar with telehealth, and ready to see you. You’re not paying for clicks that don’t convert or directory listings that generate tire-kickers.

The economics: if the platform fee is $80 per new patient and your initial appointment revenue is $250 (insurance) or $350 (cash), you’re paying 23-32% of first-visit revenue. But you’re getting:

  • Zero upfront marketing spend
  • No monthly subscription fees bleeding your account during slow months
  • A patient who’s already decided to book (higher show rates)
  • Built-in telehealth infrastructure (no separate Zoom subscription, EMR integrations)
  • Both insurance and cash-pay patient flow
  • Complete control over your schedule—you only pay when you actually see patients

Compare that to spending $4,000/month on Google Ads and SEO for six months ($24,000 invested) before you see a trickle of patients. The platform approach removes risk entirely—you’re guaranteed ROI because you only pay when revenue comes in.

The key is understanding what you’re comparing: predictable patient flow with zero upfront risk versus potential long-term savings if you can successfully build your own marketing engine. For most providers starting out or scaling quickly, the former wins.

The No-Show Challenge (And How Telehealth Helps)

Missed appointments are expensive. In specialty sleep clinics, no-show rates run around 20%—one in five appointments is lost revenue. For narcolepsy practices specifically, new patients no-show at 30%, while established patients are around 18%.

Think about what that means financially: if you block a 60-minute initial consult slot worth $300 and the patient doesn’t show, you’ve lost $300 plus the opportunity cost of what you could have earned in that hour. With a 20% no-show rate, you’re effectively taking a 20% pay cut unless you overbook (risky) or have backup patients (requires waitlist management).

Why it’s worse in narcolepsy: Your patients literally have a disorder that causes them to fall asleep unpredictably. Morning appointments? They might oversleep. That’s not flakiness—it’s their medical condition. Younger demographics (narcolepsy often presents in teens/20s) also correlate with higher no-show rates across specialties.

The telehealth advantage: Switching from in-person to telehealth typically reduces no-show rates in behavioral health by 30-50%. Outpatient psychiatry practices that were seeing 20-30% no-shows in-person dropped to 10-18% with telemedicine.

Why? No transportation barriers (critical for narcolepsy patients who may not drive safely), no childcare issues, no ‘I’m too tired to leave the house’ excuses. The patient just needs to click a link from their couch.

That said, telehealth introduces new risks: technical issues (‘I couldn’t log in’), and a certain casualness—some patients treat a video visit as less binding than driving to an office.

Practical strategies:

  • Automated reminders: Text/email at 48 hours and 2 hours before the appointment. This is table stakes—your platform should do this automatically.
  • Scheduling optimization: Avoid early morning slots for uncontrolled narcolepsy patients. Mid-day to early afternoon might yield better attendance.
  • Credit card on file: For cash-pay practices, charge a $50-100 no-show fee. Make it clear in your policies.
  • Shorter booking windows: Data shows appointments scheduled >30 days out have higher no-show rates. Try to keep initial appointments within 2-3 weeks of scheduling.
  • Phone backup: If someone doesn’t join the video visit, call immediately. Sometimes it’s just technical difficulties and you can salvage it as a phone appointment.

Track your no-show rate monthly. If it’s consistently above 15-20%, something in your workflow needs adjustment—either you’re attracting the wrong patients, your reminders aren’t working, or your scheduling is too loose.

State-Specific Nuances That Matter

If you’re licensed in multiple states, you need to understand each one’s quirks. Here are the operational details that actually affect your practice in the six biggest markets:

California:

  • Licensing takes 6+ months—plan ahead
  • NP independence is brand new (2026) under AB 890’s ‘104 NP’ certification
  • No special telehealth restrictions; controlled substances allowed under federal waiver
  • Telehealth parity law ensures insurance reimburses at in-person rates
  • High patient demand, high competition, high opportunity

Texas:

  • IMLC member (faster physician licensing)
  • PMHNPs must have physician delegation agreement—no independent practice
  • The supervising physician must be Texas-licensed and typically within 75 miles
  • Strong telehealth parity law
  • Massive patient population, especially in Houston/Dallas/Austin corridors

Florida:

  • IMLC member for physicians
  • Out-of-state telehealth registration exists but is useless for narcolepsy (can’t prescribe controlled substances)
  • Get a full Florida license if you’re serious about this market
  • NP independence limited to primary care—psychiatry excluded
  • 2022 law allows tele-prescribing of some controlled substances, but narcolepsy might not qualify (it’s neurological, not psychiatric)

New York:

  • Not in IMLC—expect 3-6 month licensing process
  • NPs have full practice authority after 3,600 hours (no collaboration needed)
  • Strong telehealth parity
  • Must check state prescription monitoring program before prescribing controlled substances
  • Huge market (20M+ people), but competitive

Pennsylvania:

  • IMLC member
  • NPs still need physician collaborative agreement (independence bills have failed)
  • No robust parity law, but major insurers typically cover telehealth
  • The physician in your collaboration agreement must be PA-licensed

Illinois:

  • IMLC member
  • NPs can get Full Practice Authority after 4,000 hours + 250 CE hours
  • Excellent telehealth parity law (among the strongest)
  • Must obtain separate IL controlled substance license beyond DEA registration
  • Chicago area has high demand

The pattern: if you’re a physician, prioritize IMLC states to accelerate licensing. If you’re an NP, prioritize states with independent practice authority (NY, CA, IL post-FPA) or be prepared to line up physician collaborations in others.

Building Your Operational Workflow

Once you’re licensed and ready to see patients, here’s the practical workflow that actually works:

Pre-Visit:

  • Patient completes intake forms online (demographics, insurance, Epworth Sleepiness Scale, sleep history)
  • If they have prior sleep study results, they upload them to your secure portal
  • Your staff (or automated system) verifies insurance eligibility
  • Send appointment confirmation with tech check link (so they can test their video connection)

During Visit:

  • Verify patient identity and confirm their current location (document the state—this is for your legal protection)
  • Complete evaluation (45-60 minutes for initial, 20-30 minutes for follow-ups)
  • E-prescribe medications through EPCS system
  • For Xyrem/Xywav, complete REMS program forms and submit to Jazz Pharmacy
  • Schedule follow-up (suggest 2-3 weeks out for new medication starts, then extend to monthly or longer for stable patients)

Post-Visit:

  • Document in EMR (same day—this is harder in telehealth where you might do back-to-back appointments, so build in 10-minute buffer blocks)
  • Send patient summary email or through portal
  • If insurance claim, submit within 24-48 hours
  • Check PDMP for any red flags (some states require checking before each controlled substance prescription renewal)

Medication Management:

  • For stimulants and modafinil: most patients stabilize and need monthly refills with quarterly check-ins
  • For Xyrem: more intensive monitoring initially, then quarterly once stable
  • Prior authorizations: build 1-2 hours per week into your schedule for this. Some providers batch them on Friday afternoons
  • Pharmacy issues: have a protocol for when patients call about rejections or coverage problems (common with narcolepsy meds)

When patients no-show:

  • Call immediately (they might have overslept—literally)
  • If no answer, send follow-up text/email asking to reschedule
  • Track chronic no-shows and consider discharge policies if it’s affecting their care
  • For cash-pay, charge the no-show fee per your policy

Tech stack you actually need:

  • HIPAA-compliant video platform (Doxy.me, SimplePractice, or EMR-integrated telehealth)
  • EMR with e-prescribing and EPCS capability (Kareo, Elation, Simple Practice, etc.)
  • Scheduling software with automated reminders (most EMRs include this)
  • Credit card processing for cash-pay (Stripe, Square, or through your EMR)
  • State PDMP access (register in each state you practice)
  • Secure patient portal for document uploads
  • Optional: virtual assistant service for phone/scheduling ($400-800/month, often worth it once you’re seeing 40+ patients/month)

Should You Join Klarity Health or Build Your Own Practice?

This is the real question. Here’s the honest comparison:

Building your own practice:

  • Pros: Keep 100% of revenue. Full control over branding, policies, scheduling. Build equity in your own business.
  • Cons: 6-12 months before profitable patient flow. $5,000-10,000 in startup costs (website, EMR, marketing, business formation). Ongoing marketing spend of $1,000-3,000/month. You handle all admin, billing, tech support, credentialing. Risk that it doesn’t work.

Joining a platform like Klarity:

  • Pros: Patients from day one. Zero marketing spend or risk. Infrastructure provided (EMR, scheduling, credentialing support). Pay-per-appointment model means you only pay when you earn. Can scale up or down based on availability.
  • Cons: Pay per new patient (platform fee). Less control over branding (you’re ‘a Klarity provider’). Some platforms have requirements on hours/availability.

The hybrid approach many providers use:Start with a platform to build your patient base and cash flow while simultaneously building your own practice infrastructure. See patients through Klarity for steady income and to understand the market, while working on your own website, SEO, and local referral relationships. After 12-18 months, you might have enough organic patient flow to transition more of your practice to direct bookings.

Or you might find the platform model works great and just stick with it—especially if you value clinical work over business operations.

The key insight: platform fees aren’t a ‘cost’ if you wouldn’t otherwise have those patients. If your alternative is spending $3,000/month on marketing to get the same patient volume, paying $80 per booking is a bargain. If you already have 100 narcolepsy patients on your waitlist, then obviously building direct makes more sense.

For most providers starting out in 2026, especially in a niche specialty, the platform approach removes the biggest risk: investing thousands and months into marketing that might not work.


Frequently Asked Questions

Do I need a DEA registration in every state I practice?No—you need one DEA registration with your primary practice address. However, some states require separate state-level controlled substance licenses (like Illinois). And if you have physical practice locations in multiple states, you’d need DEA numbers for each location. For pure telehealth, typically one DEA number suffices, but verify with each state board.

Can I treat narcolepsy patients in states where I’m not licensed if I use a ‘consulting’ model?No. Providing medical advice or prescribing to a patient physically located in State X requires a license in State X, period. ‘Consulting’ or ‘curbside’ doesn’t create a loophole. The rare exception is informal, non-treatment advice (like talking to another provider about their patient), but once you’re diagnosing or prescribing, you need to be licensed where the patient is.

What’s the difference between Klarity Health and Zocdoc for patient acquisition?Zocdoc is a booking platform—patients search for any provider by specialty/insurance/location, and you pay when someone books. You’re competing with dozens of other providers in the listings. Klarity Health is a clinical platform that matches patients specifically to providers in their network, handles insurance credentialing, provides the EMR/telehealth infrastructure, and typically focuses on behavioral health (including specialized needs like narcolepsy). Zocdoc is broader but more competitive; Klarity is more curated and integrated.

How do I handle prior authorizations efficiently?Three strategies: (1) Hire a virtual assistant or part-time admin person whose job includes PAs; (2) Use a service like CoverMyMeds (free for providers, interfaces with most EMRs) to streamline the PA submission process; (3) Block out a specific time each week for PA work rather than doing it ad-hoc (reduces context switching). Also, know which medications require PAs in advance and prep patients (‘Your insurance will likely require prior authorization, which can take 3-5 business days—let’s plan accordingly’).

What if federal controlled substance telehealth rules change after 2026?If DEA requires in-person initial exams starting in 2027, you’ll need to either: (1) Partner with local providers in each state who can do the initial in-person exam and then refer to you for ongoing telehealth management; (2) Travel to patients’ states periodically for initial exams; (3) Limit your practice to established patients only (no new starts via pure telehealth). Most experts expect some permanent flexibility will be established given how well telehealth has worked, but have a contingency plan.

Can I really make a living treating just narcolepsy via telehealth?Yes, but you need multi-state licensing. If you license in 4-5 states with populations totaling 100+ million people and market effectively, there’s enough demand. Narcolepsy prevalence is about 0.05%—in 100M people that’s 50,000 potential patients. If you capture even 0.5% of that market (250 patients), and each patient sees you quarterly, that’s 63 visits/month at $150-200 average = $9,000-12,000/month in billables. After overhead (platform fees, EMR, malpractice, etc.), that’s a viable practice. Most successful narcolepsy specialists see 30-60 active patients at steady state.

Should I accept Medicare for narcolepsy patients?Most narcolepsy patients are diagnosed young (teens to 30s), so Medicare isn’t a large demographic unless they’re on disability. Medicare reimbursement is often lower than commercial insurance, and opting into Medicare means you must follow their rules for all Medicare patients (can’t balance bill, etc.). Many private narcolepsy practices opt out of Medicare. If you do want to serve Medicare patients, enrolling is a 3-6 month process and you’ll need to decide whether to accept assignment (lower rates but simpler billing) or non-participating (higher rates but more complexity).


The Bottom Line

Starting a telehealth narcolepsy practice in 2026 is absolutely viable—but it requires more operational sophistication than hanging out a general telepsychiatry shingle. You’re dealing with:

  • Multi-state licensing logistics
  • Controlled substance regulations in flux
  • A tiny patient population scattered across the country
  • Medication management that involves expensive drugs and frequent prior authorizations
  • Patients who might literally sleep through their appointments

The providers who succeed are the ones who:

  1. License strategically in 3-6 states (prioritizing IMLC states for physicians, independent practice states for NPs)
  2. Choose patient acquisition channels carefully (platforms that deliver qualified patients vs. DIY marketing gambles)
  3. Build operational systems that handle no-shows, PAs, and multi-state compliance without drowning you
  4. Make smart economics decisions about insurance vs. cash-pay based on their local market
  5. Focus on patient retention (narcolepsy is chronic—your goal is to build a panel of 30-60 active patients who see you quarterly for years)

The alternative—spending $50,000 in marketing and 12 months figuring this out through trial and error—works for some providers. But for most, platforms like Klarity Health that remove the patient acquisition risk and provide infrastructure make the path to profitability much shorter and less stressful.

If you’re serious about this, start with your licensing plan (which states, how long it’ll take, what it costs), then decide whether to bootstrap patient acquisition or leverage an existing platform. Either way, there are patients out there who desperately need your expertise—and who’ll be incredibly loyal once they find you, because good narcolepsy specialists are nearly impossible to find.


Citations

  1. HHS Press Release – ‘HHS & DEA Extend Telemedicine Flexibilities for Prescribing Controlled Medications Through 2026’ (hhs.gov) – Official government press release (U.S. Department of Health & Human Services), Jan 2, 2026 – https://www.hhs.gov/press-room/dea-telemedicine-extension-2026.html

  2. Medical Board of California – ‘License Application Processing Times’ (mbc.ca.gov) – Official state medical board website, Updated Feb 5, 2026 – https://www.mbc.ca.gov/Licensing/Physicians-and-Surgeons/Apply/processing-times.aspx

  3. California Board of Nursing – AB 890 Implementation FAQs (rn.ca.gov) – Official state board (BRN) documentation, Updated 2024 – https://rn.ca.gov/practice/ab890.shtml

  4. Interstate Medical Licensure Compact – Official site (imlcc.com) – Official commission website, Updated Jul 12, 2024 – https://imlcc.com/information-for-states/

  5. J. Clin. Sleep Med. study – ‘No-show rates to a sleep clinic: drivers and determinants’ (ncbi.nlm.nih.gov) – Academic journal article (peer-reviewed study), Sept 15, 2020 – https://pmc.ncbi.nlm.nih.gov/articles/PMC7970619/

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All professional services are provided by independent private practices via the Klarity technology platform. Klarity Health, Inc. does not provide medical services.
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